Poynter on the Record

The best journalists know that strong news organizations become stronger by listening to their critics. "I think good journalists and good organizations are open to criticism," says Bob Steele, ethics guru at The Poynter Institute. "They should actually seek it out. When you are receptive to criticism, then there are times when you can say, 'Well, we didn't dig as deep as we should have or the reporting wasn't thorough or aggressive enough.' "
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